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REGISTER.AGR
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1990-03-21
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PSL's Shareware Registration Service
The PSL provides a service to users and programmers of shareware by
allowing users to call our 800 number and use their credit cards to
more easily register the shareware programs. Even if you already have
an 800 number and take credit cards, you can get some benefit from the
fact that the user is more likely to register if he can do so conven-
iently while ordering other items. Everybody likes one-stop shopping.
Please understand that this service is intended only to enhance your
registrations. We don't wish to mislead anyone who is unhappy with
their present level of registrations to think that our service is
suddenly going to turn things around for them. But if you do have a
successful program, you should be aware that at PSL we find that about
75% of our customers prefer to pay by credit card.
PSL's Registration Service Agreement
PSL's Obligations:
-----------------
PSL will process orders on a non-exclusive basis for the Programmer for
fully-licensed versions of the Programmer's product. PSL will either
ship the product, if on hand, or will relay the customer information to
the Programmer or to the Programmer's designated agent via CIS Email or
telephone the same day an order is received.
Once a month, PSL will write a check to the author for orders received
during the period less an order processing fee of $5 per order, a fee of
4% of the total amount charged to the credit card (to cover the credit
card merchant's fee), and shipping expense, if PSL ships the product.
(You have the option of letting the shipping expense come out of the
fee you charge or of letting us charge the customer our standard $4 S&H.)
If PSL is not shipping the product, PSL has the option of withholding
payment due to the Programmer for up to two weeks past the end of the
month for orders received near the end of the month to make sure that
the customer receives the order from the Programmer.
Programmer's Obligations:
------------------------
The Programmer will either provide PSL with products to ship or will
ship the product within 48 hours of being sent notice of the order by
PSL. The Programmer assumes all responsibility for product warranty and
user satisfaction and for any refunds. If PSL ships an order or if PSL
sends payment for an order to the Programmer and payment by the user
subsequently fails in any way, the Programmer will reimburse PSL or PSL
may withhold the amount from payment for subsequent registrations. This
is necessary because PSL is only making enough on the normal transaction
to cover the cost of processing the order, not to absorb such losses.
To inform users about the availability of this service, the programmer
will add the following information to his docs:
"You can order by sending check, cash or money order to <your address>
or with MC, Visa, or American Express from the Public (software)
Library (PsL) by calling 1-800-2424-PSL or FAXing 1-713-524-6398. These
numbers are for orders only. For questions about credit card orders,
call PsL at 713-524-6394. For product information, technical support,
or quotes on volume discounts, dealer pricing, site licenses, etc,
call <your number or address>. You can also mail credit card orders to
PsL at P.O.Box 35705, Houston, TX 77235-5705."
This agreement can be canceled by either party at any time, except that
the Programmer must ship any orders which PSL has processed as of date
of cancellation and PSL must pay the Programmer for orders received and
shipped.
_______________________ _________ _______________________ _________
Programmer Date Nelson Ford, PSL Date
PSL Shareware Registration Program Information
Your Name _________________________________________________
Address _________________________________________________
____________________________________________________________
Telephone ______________________ CIS ID# _________________
Program Name: ______________________________________________
PSL Disk Number, if known: _________________________________
Main Registration Fee (for ads and listings): $_____________
Programmers normally charge anywhere from $0 to $10 for S&H.
To reduce confusion in our ads and listings, we will charge
$0 or $4 for U.S. orders and actual costs for overseas orders.
If you need more than $4 for some reason, you can either
factor that into your registration fee or instruct us to
not list the price and to refer users to your documentation.
Amount to show for S&H: $0___ $4___ Refer to docs______
Do you have other registration options? ___________________
(eg: more advanced levels; update subscription; etc.)
In our listings and ads, we will just indicate that the other
options are available and that people should read your docs.
If you are shipping the product instead of the PSL, you must
either have a CIS PPN and agree to check for CIS Email every
day, or you must have a phone number which PSL can call.
If you wish for PSL to ship the product, you must provide PSL
with products to ship. (Generally, three should be enough to
start. We can call you when we sell out of those.)
If all you send registered users is a disk and cover letter,
you may wish to let us make the disk copies for you, in which
case you can provide labels, or we can print labels using a
laser printer and a font program.
Do you wish to ship the product yourself? (Y/N)
If yes, contact by phone___ or CIS___ ?
Use the phone/CIS number given above? (Y/N)
If you want us to ship, are you providing the materials? Y/N
If not, are you providing the labels? Y/N
Are you a member of ASP? (Y/N)
IMPORTANT NOTICE:
We can only process orders received by us directly from the customer.
The banks do not allow us to process orders which you have taken from
the customer.
Technically, we are selling the product on consignment and you are
drop-shipping it for us directly to the customer (except for those
that we ship).
USE OF PSL'S 800 NUMBER:
Several authors have listed PSL's 800 number in ads and in magazine reviews
without identifying it as being the PSL's number and without saying that it is
for orders only.
This only leads to confusion and disappointment (as well as unnecessary cost
to PSL) when people call us expecting to be able to get detailed technical
information about the products from the author and we are unable to help them.
Any use of the PSL's 800 number must be accompanied by the explanation that it
is PSL's number and is for ordering only.